| We believe that an informed buyer makes the best customer. Therefore, we've taken the most common questions asked by potential and existing clients, and created a list of our answers. If you have further questions, please feel free to contact us at any time by livechat, email or other way. |
General Questions |
| → How much work is required to manage a bookmaking business? |
| ChalkPro software is mostly automated and does not require much additional maintenance. To monitor any unexpected behavior (such as errors in the feed), you can inform us by email or live chat. In these rare cases, we are here to help you - 24/7 - to fix the issue. |
| → How much would I earn using ChalkPro software? |
| This depends on several factors, including which sport betting software operating mode you choose. Profits from betting operations with proper risk management could be up to 90% from all deposits. |
| → Are you the developers of ChalkPro software? |
| Yes. ChalkPro software is developed by ChalkDev (Chalk Developers). We do not cut corners, we do not outsource, and we do not give excuses. We know our software and work on it from the ground up. |
| → Do I need a gaming license to order software or service from ChalkPro? |
| We do not require gaming license purchase our software or order service from us. We provide free general consultations on gaming license. |
| Technical Questions |
| → Is ChalkPro software secure? |
| Yes. We understand that the security of our customers is one of the cornerstones of our business model. The more secure and stable the application, the better the relationship with our customers. When we start working, our first task is to secure the hosting space where the software will be housed. We not only install / update your server software, but we also implement a set of custom-made modules and tools to protect against Internet attacks. |
| → Do users need to download and install the sport betting script application on their computers to use the platform? |
| The application is fully web-based. Your players do not need to install anything to use your site, and you do not need to download anything to manage it. |
| → What technology did you use to create ChalkPro software? |
| ChalkPro framework is cakePHP. CakePHP is an open source web application framework for producing web applications. It is written in PHP and works with mysql. For more specific information please contact our support team. |
| → What are system requirements to run ChalkPro software? |
| Server/host must support PHP and mysql 5.0 or higher. Also to support software with feed server/host must turn on xml function. Script is installed in your server/host for free of charge. |
| → Do provide web-hosting services? |
| Currently, we do not provide server administration support. However, we are able to recommend hosting customers that work with the gaming industry. Please contact us for more information. |
| → How fast are events data and odds extracted from the feed? |
| You can define the interval of each loop. Depending on the type of the feed each cycle takes less a second. We also support push/pull technology, where odds are delivered in the order they appear in the feed. |
| → What browsers are supported? |
| We support Firefox 2/3, Internet Explorer 7/8, Google Chrome, Opera and Safari. |
| Features FAQ |
| → How many currencies do you support? |
| Main ChalkPro currency is USD. It can be changed by client request. Furthermore, we can add other currency to software. ChalkPro supports all existing currencies. As well currency can be changed to specific points or any other mark. |
| → Which sports does Chalkpro software supports? |
| Number of sports depends on feed source. In spite of it you can add any sport you want. Furthermore, you can add league for existing sport and finally event. You have full access and rights in ChalkPro software administration panel. |
| → Is your system supports multi-language? What languages do you support? |
| Yes, we ChalkPro software supports multi-languages. Currently our default language is English but you can find more languages already in software. If you want to add additional language please follow steps in translation software. You can find language translation tutorial in documentation section. |
| → What about Risk Management feature? |
| Risk management is very important function in generating profit in business. With our ChalkPro risk management function you will be able to control deposits, withdraws, stakes and all money transactions related with end-user. you can find that in administration panel in demo version. |
| → What odds format does your platform support? |
| Currently we support three most popular odds types: decimal (1.50), fractional (1/2) and moneyline (-200). Fractional odds type favored by bookmakers in the United Kingdom and Ireland. Decimal are popular in continental Europe, Australia and Canada. Most popular odds type in USA is money line. |
| Modification Questions |
| → How much time do you need to create a new theme? |
| On average, it takes up to two weeks to redesign templates or to create a new theme. The design phase may take longer depending on the number of revisions you may have. Deadlines sets with clients on agreement. |
| → How do you work on a customized design? |
| We create a brand new theme that answers your requirements. You are free with all ideas and the number of revisions in not limited. We work closely together with you to make your bookmaker business attractive to the target audience. There are three people involved - a designer, a coder and a developer. |
| → Do you develop custom modules or change the existing code on request? Is it possible to integrate third-party software? |
| Yes, can easily change existing modules or creation totally new modules. Please contact our support team and describe your requirements so we can provide an accurate quote and deadlines. |
| → Will there be any sport betting software branding after purchase? |
| We leave this choice up to our customers. You are free to customize your release as you wish, though you may consider referring customers to sport betting software to receive a commissions on sales. For more information, please contact us. |
| Support Questions |
| → What is price for support does your service provide? |
| Price depends on agreement and ChalkPro package. However, we always provide updates for critical problems and bugs free of charge. |
| → Do you offer support to my end-users? |
| No, we do not provide support for end-users. We support only client who purchased software and developer who are related with client for technical issues. |
| → Can you help me with promotion and advertising? |
| We provide only free general consultations in promotion of project. You get our assistances from our support team. |
